Terms & Conditions

By accessing or using CoinXchange (the “Service”), you agree to these Terms & Conditions. If you do not agree, do not use the Service.

You must be of legal age in your jurisdiction and legally permitted to use cross-chain swap services. You may not use the Service if you are located in, or are a resident or national of, any country or region subject to comprehensive sanctions (including those on the U.S. OFAC sanctions lists), or where use of the Service is otherwise prohibited by applicable law. You are responsible for ensuring your use complies with the laws that apply to you.

CoinXchange is a non-custodial interface. We never take custody, control, or possession of your funds. All swaps are executed on-chain directly from your self-custodied wallet — you remain in full control of your assets and private keys at all times. We cannot reverse, cancel, or recover a transaction once it is submitted to the blockchain.

Swaps are routed across multiple independent third-party bridges and decentralized exchanges to find competitive rates. We do not operate or control these protocols and are not responsible for their performance, availability, pricing, slippage, or security. Quotes are estimates and final execution amounts may differ due to on-chain conditions.

A service fee may be applied to swaps routed through CoinXchange. Any applicable fee is shown in the swap details before you confirm. Network (gas) and third-party protocol fees are separate and set by the respective networks and protocols.

Cryptocurrency involves significant risk, including the potential loss of all funds. Prices are volatile and transactions are irreversible. Nothing on CoinXchange is financial, investment, legal, or tax advice. You are solely responsible for your decisions. Only use funds you can afford to lose.

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure.

To the maximum extent permitted by law, CoinXchange and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of funds, profits, or data, arising from your use of the Service.

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

CoinXchange Shop lets you buy gift cards, mobile recharges and eSIM data plans with CXGT. These products are supplied by independent third-party digital goods suppliers and the brands that issue them; CoinXchange acts as your purchasing agent, converting your CXGT on-chain and settling with the supplier. CoinXchange does not issue the products and is not affiliated with or endorsed by the brands, whose names and logos are trademarks of their respective owners.

Codes, recharges and eSIMs are non-refundable once issued or delivered. The price shown at checkout is the full price, inclusive of CoinXchange's service. Where a delivery fails, any refund due is paid in USDC on Base to the wallet that paid, at the USD value of the order, less network fees. The full Shop Terms apply to every Shop order.

CoinXchange RWA lets you buy tokens that track real-world assets — such as stocks, exchange-traded funds, gold and real estate — with CXGT on BNB Chain, and sell them back to CXGT. CoinXchange independently provides the interface only. The tokens are issued by independent third-party providers, and trades are carried out by independent third-party providers and smart contracts. The service is non-custodial: we never hold your assets, tokens go straight to your own wallet, and transactions are final.

Some tokens track U.S. stocks and ETFs on a total-return basis: dividends are reinvested, so the token price can differ from the share price. Others pay dividends by increasing your token balance. A token that tracks stocks or ETFs is not the share itself, and it gives you no shareholder, voting or ownership rights in the underlying assets. Gold tokens represent physical gold but are not a gold account. No token is a claim on CoinXchange. Redeeming a token with its issuer requires that issuer’s own onboarding and is subject to its own terms.

RWA is not available to anyone located in, resident in or organised in Afghanistan, Belarus, Canada, Cuba, Iran, Libya, Myanmar, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, the United Kingdom, the United States or any U.S. territory (including Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands and the U.S. Minor Outlying Islands), or the Crimea, Sevastopol, Donetsk, Luhansk, Kherson or Zaporizhzhia regions of Ukraine. It is also not available to U.S. persons as defined in Regulation S under the U.S. Securities Act of 1933. If you are in the European Economic Area, Brazil, Hong Kong, Malaysia, Singapore or Switzerland, you confirm that you are a qualified or professional investor under your local rules. By using RWA you confirm that you are eligible and that you comply with the laws that apply to you.

Trading these tokens carries risk, including: price swings; prices that are unavailable at times; trading halts; thin liquidity and slippage (the quote shows the real price); smart-contract risk; issuer actions such as pausing a token, blocking an address or burning tokens; and changes in regulation. The tokens may be regulated financial instruments in some places and may not suit everyone. A trade can fail on-chain if the price moves, and the network fee is then still spent. You can lose money, and every trading decision is yours.

CoinXchange charges a fee of 1% on each buy and each sell, shown before you confirm. Third-party routing fees and network (gas) fees are extra. Nothing on CoinXchange is investment, legal or tax advice.

Questions about these Terms can be directed to the CoinXchange team through our official channels.